FAQ

Feel free to contact us

Do You Have Any Questions?

Here are some of the frequent asked questions and answer.
After signing our withdrawal form ,you can expect to get paid within 7 working days of receipt of documents
Yes ,you can. You can equally roll it over or use it to buy another savings plans..
Yes ,you can. You can equally roll it over or use it to buy another savings plans..
We required you to use your policy number,date of birth and phone number to use the App,in case of error,please contact ( email and phone no).
Our direct debit process requires you to sign a mandate form,which is processed under NIBSS.The mandate form is sent to automatically to your bank for approval .We shall make the first withdrawals on the date your next savings is due.
We issued statements once in three month ,either by electronics or traditional ways.